Q. How can I contact you ?

Ans. you can reach us by our 24/7 helpline number
011 2111600
or can drop your query at info@idsupply.in
or can log on to our website www.idsupply.in

Q. What are your active hours ?

Ans.

Monday          10:30 am-6:30 pm
Tuesday         10:30 am-6:30 pm
Wednesday       10:30 am-6:30 pm
Thursday        10:30 am-6:30 pm
Friday          10:30 am-6:30 pm
Saturday        10:30 am-6:30 pm
Sunday          Closed

If your enquiry is urgent please call our main telephone number, leave a message and we will endeavour to get back to you as quickly as possible – alternatively email info@idsupply.in

Q. How do I register for your Website ?

Ans. To create a free account Click here.

Q. I forgot my Password .

Ans. To change your Password Click here.

Q. How can I edit my profile ?

Ans. To edit your profile, Login to your account now in right corner click on Profile and in there you will find the Edit option.

Q. Do I need to Create an account for order placement ?

Ans. yes! For better support and order placement you need to create an account.

Q. How do I place an order?

Ans. All standard items can be ordered through our website.
For personalised cards or lanyards please contact us on 011 2111600 or by email info@idsupply.in.

Q. Do you have minimum or maximum order quantities ?

Ans. Nope! we just don't have any limitations, feel free to order.

Q. Do you have minimum or maximum order quantities ?

Ans. Please contact us on 011 2111600 or at info@idsupply.in ASAP if you need to amend or cancel your order.
"Please note that cancellation charges may apply if production has already started on your order."

Q. how can I Track My Order ?

Ans. Yes! you can surely track your order in your Order section of website.

Q. My order didn’t arrive!

Ans. In the first instance please follow the tracking information available (please see ‘Delivery Information’ below).
Otherwise please contact us on 011 2111600 or info@idsupply.in .

Q. An item is missing from my shipment!

Ans.Please contact us within 7 days of receipt of your order, quoting your order number and details of the missing item/s and we will investigate and get back to you within 24 hours.

Q. My product is faulty / missing parts!

Ans.Please contact us within 7 days of receipt of your order, quoting your order number and details of the missing item/s and we will investigate and get back to you within 24 hours.

Q. There’s an ID product I really want but can’t find it on your website!

Ans. Please let us know what you need and we’ll do our very best to source it for you.

Q. How can I pay?

Ans. We accept credit cards and debit cards.
We also accept net-banking & cheque payments.

Q. How do I get an invoice / receipt?

Ans. Invoice will be emailed to you on completion of your order.

Q. Do you price match ?

Ans. We endeavour to always offer the best possible prices to our customers. Therefore if you’ve received a cheaper quote elsewhere, for exactly the same product or service, please let us know and we’ll do our best to beat it.

Q. Are there any Delivery/Shipping Charges?

Ans. There are no Delivery charges!! Enjoy free shipping.

Q. How long would it take for me to recieve my order ?

Ans. You can track your order in website and get estimated delivery time.
We try our best to Deliver your order in max. 10 days.

Q. Can I modify my delivery Address ?

Ans. Once the order has been placed, you cannot change the delivery address. You have to cancel the order and re-order the product with the correct address. The payments, if you have already made, will be refunded to you as per refund terms and conditions.

Feel free to contact us.

info@idsupply.in

or give us a call on 011 2111600