Frequently Asked Questions
Find answers to common questions about our ID card printing services
What is the minimum order quantity?
We accept orders starting from 10 cards. However, bulk orders of 100+ cards qualify for special discounts.
How long does delivery take?
Standard delivery takes 3-5 business days across India. Express delivery (1-2 days) is available at additional cost.
What file formats do you accept?
We accept Excel (.xlsx, .xls), CSV files for bulk data upload, and JPG, PNG for images.
Can I see a preview before placing the order?
Yes! Our system allows you to preview all your ID cards before finalizing the order.
What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and digital wallets. All payments are 100% secure.
Do you offer refunds?
Yes, we offer full refunds if there are quality issues. Please refer to our refund policy for details.
What are the card dimensions?
Standard ID cards are CR80 size (85.6mm × 53.98mm), same as credit cards. Custom sizes available on request.
Can I track my order?
Yes, you will receive a tracking number once your order is dispatched. You can track it in your account dashboard.